The Importance of Redundancy in Emergency Notification Systems

By November 25, 2020Blog

Messages that reach everyone

A simple message on a screen may alert those sitting in a quiet classroom, but it won’t grab the attention of students and staff in a large room, noisy gym, or students with access and functional needs such as hearing impairments.

Multiple emergency notification systems should be able to get the message out in a variety of ways that reaches visitors, staff, and students of all abilities. This article by Chris Dorn of Safe Havens International explains further,

Message customization is also important. A message board that says “Tornado warning” doesn’t give clear direction to anxious students, staff or guests about what to do. But a screen display that delivers customized messages by room or department such as, “Tornado warning, shelter in place” or “Tornado warning, exit to hallway” is much more effective in an emergency when anxiety is high and memory recall is low.

 

 

 

 

 

 

 

 

 

Multiple messages ensure confidence

Receiving a message in multiple ways – via text, a display screen, and over a PA system – makes people confident that the emergency is not a false alarm. We’ve all heard stories of individuals hesitating or ignoring warnings about severe weather or lockdowns, but receiving the same message in multiple formats strengthens the urgency of it and can drive faster response times.

Integrated, redundant systems drive faster response times
The ability to integrate redundant systems can simplify activation points during an emergency. For instance, if an emergency notification system is integrated with a fire alarm and a text messaging system, a triggered fire alarm will automatically activate the emergency notification system, text messages, and any other technology that is integrated. This reduces the burden on staff to activate multiple systems, and instead gives them more time to get everyone to safety. 

Maximize investment with daily use

Emergency notification systems are essential for emergency situations, but schools will maximize the value by looking for software or solutions that can be used daily for classroom messaging, reminders, analog or digital clock times, weather updates, and more. In fact, according to Campus Safety, only 32 percent of K-12 respondents used their emergency notification systems for non-emergencies and only 10 percent of colleges and universities do the same.

This represents a large opportunity for schools to look for systems that not only add redundancy to emergency communication scenarios, but that can bring even more value by delivering daily communications that can be customized by grade, floor or department. Communication platforms that can be used by school administrators or even classroom teachers for test reminders or event reminders become more familiar and are easier to trust and use in an emergency. With customization by classroom, communications platforms can target messages (such as a student called to the office) without having to notify the entire room or school and disrupt learning.

Emergency notification systems that deliver targeted messages and even display analog or digital clocks quickly increase their value by replacing PA, clock, and other systems for better consolidation and streamlined management. 

Building in redundancy and peace of mind
Using a range of emergency notification systems and mass communications systems not only strengthen the confidence and response during an emergency, but ensure that all students with all abilities receive communication during an event. By looking for at least one customizable and multi-functional system, schools can replace aging, existing systems with a more comprehensive solution that keeps everyone safe, informed, and delivers value daily.